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Pitney Bowes Inc.
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Pitney Bowes Survey: Returns Cost US Online Retailers 21% of Order Value | Pitney Bowes Inc.
https://www.investorrelations.pitneybowes.com/news-releases/news-release-details/pitney-bowes-survey-returns-cost-us-online-retailers-21-order
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While more than two-thirds of retailers are taking action to lower transportation and processing costs, decision-making authority for returns improvements is split inside retail organizations
