Customer relationships are shaped not only by the CRM system you use but also by how well it connects with your everyday productivity tools. Let’s suppose, you’re using Odoo CRM for managing leads, opportunities, and client interactions, and Microsoft 365 for day-to-day communication, scheduling, and collaboration, then synchronization is a must-have for seamless operations. But here’s the catch: we’ve seen many customers running both these systems in silos and face[…]