Last Updated on September 4, 2025 by Editorial Team Author(s): M Quamer Nasim Originally published on Towards AI. Multi-Agent System Architecture Every buyer needs prompt, precise, and personalized assistance in real-time. Once upon a time, the customer experience was handled manually, by sales folks across the counter or over the phone. But this was not a scalable system. So in came traditional chatbots, which brought in consistency across interactions but now struggle with conversational me...
