Economists have been thinking for a long time about the operation of buying and selling in markets. However, they have traditionally spent less time studying what happens inside a firm–a setting in which forces of supply and demand are replaced by managerial decision-making. Anyone who has had both a good boss and bad boss knows that it makes a difference, but how and why? Alan Benson and Kathryn Shaw tackle the research on this question in “What Do Managers Do? An Economist’s Perspect...
