Login
From:
Forbes
(Uncensored)
subscribe
10 Customer Service And CX Metrics You Must Consider
https://www.forbes.com/sites/shephyken/2024/02/11/ten-customer-service-and-cx-metrics-you-must-consider/
links
backlinks
Roast topics
Find topics
Find it!
Many methods gauge customer service and CX. Peter Drucker, renowned management expert, is often credited with saying, “You can’t manage what you don’t measure.”
