Years ago, my agency received an RFI (Request for Information) in our inbox. The project sounded fun and right up our alley. We sent the info they requested and said we’d respond to the RFP (Request for Proposal). Not long after, they told us we were shortlisted as one of their final candidates. A few weeks later, the RFP showed up. We worked on our proposal and booked a time to present it in person. When we got to their office, we checked the sign-in log. We spotted our competition: two hu...