In late 2024, the Illinois Commerce Commission (ICC) approved a low-income discount rate (LIDR) for eligible customers of Illinois’ private water companies, Aqua Illinois and Illinois American Water. The program was launched in July of 2025. Who qualifies for the LIDR? To be considered for the low-income discount rate program… Aqua Illinois customers must have a pre-tax, household income at or below 150 percent of the Federal Poverty Level (FPL, also called the Federal Poverty Income Gui...
