Got Omnichannel? You’re on Facebook. You send emails. You have a website. Nope. That’s a 1990s Multi-channel. In 2025, that approach is about as effective as a flip phone at a TikTok convention. Scratch that – your flip phone flex would probably take you viral! Online Marketing may look smooth on the outside, but the reality is it’s a bumpy ride. Customer journeys are tangled. Messy. People discover a product on Instagram during breakfast, check reviews on YouTube during their commu...
