Let’s face it—many car dealers have implemented mobile services but these implementations are not thriving. That’s not a dig—it’s just the truth. And it’s understandable. Mobile is not just a new offering, it’s a new business model. One that requires a different mindset, different organizational structure, and a different field playbook. I’m writing this as an entrepreneur who has spent 10 years building mobile automotive services. My team has delivered over 3.5 million servic...
