For many small and medium-sized businesses, the traditional PBX (Private Branch Exchange) phone system has long been the backbone of daily communication. As remote work becomes the norm and digital transformation accelerates, these hardware-bound systems are increasingly feeling like a bottleneck: they are costly to maintain, inflexible, and ill-suited for modern workflows. If you’re an […] The post Why businesses are moving to softphones, and how you can too appeared first on .