It’s hard for me to explain how I feel about Twitter. On one hand, there is the abuse, the Nazis, and Jack Dorsey’s almost legendary indolence. When it doesn’t chip away at your attention, Twitter creates – and then supercharges – your outrage. But also: Twitter has been helpful and, as cheesy as it sounds, made me a better person. Yes, I sometimes become snarky and (very occasionally) even cruel, but I also try hard to follow activists, pay attention to thoughtful people, and liste...