The current state of healthcare communication creates unnecessary friction. Despite our industry’s best efforts, the majority of healthcare access is still coordinated over the phone. Across our customer base, we consistently find that more than 70% of call volume relates to basic administrative tasks: confirming appointments, canceling, rescheduling, scheduling new visits, and department transfers. These […] The post A Tidal Shift: The Impact of Agentic AI appeared first on Artera.
