By: Maren Perry, MA, PCC In a recent executive session, a respected COO fielded a challenging question about compliance. Instead of offering a half-answer or dodging the moment, she responded: “I don’t know. I need more information.” No hedging, no apology; just clarity. In high-level leadership, pressure to project certainty can become all-consuming. The higher […] The post The Surprising Phrase That Makes People Trust You More appeared first on Arden Executive Coaching.