Chapter1 WhatIsEmotional Outsourcing? I’ll never forget my client Luisa: a bright, successful, charming woman in her late twenties. On paper she had it all together as a first-generation college graduate with a fancy grad degree, an impressive job and great relationship, all the things we are told define us as Successful Women. We had just started working together and one day when she logged in for our weekly call she said, “So, um, Béa . . . I’m so sorry to ask—God, this sounds so s...
