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From:
Forbes
(Uncensored)
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One In Five Customers Stop Doing Business With You Because Of Your Survey
https://www.forbes.com/sites/shephyken/2024/08/25/one-in-five-customers-stop-doing-business-with-you-because-of-your-survey/
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Almost one in five (19%) customers have stopped doing business with a company because its survey was too long.
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