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Consumer Financial Protection Bureau
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What should I do when a debt collector contacts me? | Consumer Financial Protection Bureau
https://www.consumerfinance.gov/ask-cfpb/what-should-i-do-when-a-debt-collector-contacts-me-en-1695/
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First, determine important information about your debt—including if it’s legitimate and if you really owe it—and then use our sample letters to respond appropriately to the debt collector.