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Salesforce CEO Marc Benioff says AI cut 4,000 customer service jobs: ‘I need less heads’ | Fortune
https://fortune.com/2025/09/02/salesforce-ceo-billionaire-marc-benioff-ai-agents-jobs-layoffs-customer-service-sales/
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Billionaire tech boss Marc Benioff isn’t the only one replacing customer service and sales roles with AI—Klarna and Microsoft have also slashed the departments.
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