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Ninety-Three Percent Of Executives Admit Their Customer Experience Is ‘Broken’ « ADVISOR Magazine
https://www.lifehealth.com/ninety-three-percent-of-executives-admit-their-customer-experience-is-broken/
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Business leaders chasing AI-driven efficiency often overlook how AI can impact the people who matter most: their customers, according to new research conducted by WSJ Intelligence and Code and Theory, a Stagwell (NASDAQ: STGW) agency.
