Zendesk Inc. is rolling out a set of new features designed to make contact center teams more productive. The enhancements debuted today at the company’s AI Summit event. They will be available in Zendesk’s flagship Resolution Platform, a cloud-based platform that customer service teams use to process support tickets. It also eases related tasks such […] The post Zendesk introduces new AI automation features for contact centers appeared first on SiliconANGLE.
