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A Decade of Surge: The Civil Service’s crisis-busting weapon in Government Delivery
https://civilservice.blog.gov.uk/2025/10/02/a-decade-of-surge-the-civil-services-crisis-busting-weapon-in-government-delivery/
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What does the overnight collapse of Thomas Cook, Covid-19 and the annual self-assessment tax peak all have in common? Answer: Enter the Surge and Rapid Response Team (SRRT) – the Civil Service’s ultimate problem solver, writes Karen Kyle, Head of …
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