Lately, I’ve been avoiding phone calls and texting people more than I used to. I might prefer to pick up a phone, but then I think calling someone will interrupt their day and be an unwelcome intrusion. So, I figure it’s better to text. But, as one study found, we often overestimate how awkward a phone call will be and underestimate how much closer we’ll feel to someone if we call them versus text them—even if we prefer texting. As a coauthor of this study said, “When it comes to ma...
