A year ago, midsize Japanese logistics company Kantsu suffered significant damage from a cyberattack in which ransomware locked its servers and cut off communications, bringing the company’s shipping operations to a halt. We spoke with Kantsu President Hisahiro Tatsujo, the company’s chief executive, about the company’s experience responding to the cyberattack from both a cybersecurity and a business resilience perspective. What follows is an in-depth picture of what a business organiza...
