By Luciano Kalil In an article published on September 12, McKinsey, after a year of experiments and deployments of “agentic AI” (AI agents capable of executing multi-step processes), summarized the learnings into six core lessons. They are: 1. “This is not about the [AI] agent; it’s about the workflow.” 2. Agents are not always the answer. 3. […] The post How Pipefy Guides AI Agents to What Really Matters: Workflows appeared first on Pipefy.