A lot of what we used it for was to compensate for non-responsive dev teams or vendor apps that we couldn't fix. EDA felt like a tool for the powerless. We can't fix the real problem, but we can automate the band-aid. I was on an ops team dealing with hundreds of apps and teams. They didn't care of ops had to restart their app constantly, it wasn't their problem.We had a lot of alerts where restarting a service would fix it, so we had EDA do that. That effectively freed up 3 resources to do o...