Creating and Configuring a ServiceNow System of Record Prerequisites ServiceNow Account with permissions to create User accounts and grant read access to entities that require synchronization to SGNL Activation of the ServiceNow Read Only RoleNote: The ServiceNow Read Only Role should not be the only role granted to the account synchronizing data from ServiceNow - it should be used in conjunction with other roles in order to strip extraneous permissions (Create/Modify/Delete) that are unneces...