A strike or strike threat is first and foremost a communication challenge. The organizations that fare best treat communications as a core workstream equal to operations and legal. This playbook sets out a phased, measurable approach to speak with one voice across three critical audiences—customers, unions, and staff—before, during, and after a labor action. You’ll […] The post Strike Communications – A Practical Playbook for Customers, Unions, and Staff appeared first on RSS Inc..
