If you’re under the impression that a nearshore call center is a cheaper version of customer support, you might need to rethink your stance. Great customer experience doesn’t require teams sitting down the hall, but it also shouldn’t be managed halfway around the world. Nearshore outsourcing bridges that gap by providing skilled, bilingual agents in […] The post Setting Up A Nearshore Call Center In 8 Steps (2025) first appeared on 1840 & Company.
