xxx Picture this: It is Monday morning, and your support inbox is flooded. Your three customer service reps are already drowning in tickets. A customer is calling about an issue that […] The post AI-Agents in Dynamics 365 Customer Service: From Support Tickets to Smarter Resolutions appeared first on ERP Software Blog. Related posts:Understanding Omnichannel for Customer Service for Developers: Key Features & Functions How Modern Businesses Are Enhancing Customer Relationships Avoid Three E...