By Scott Nguyen, CEO and co-founder of Bodhi Residential solar doesn’t need a new “customer bill of rights.” It needs company-level promises that are embraced, measured and operationalized. A commitments playbook that starts with your company’s promise to customers and includes clear actions for your team and targeted outcomes can easily outperform rights-based mandates. I… The post Say “no” to a solar customer bill of rights <br><span style='color:#404040;font-weight:600;font-s...
