Your call center manager walks into Monday morning with a familiar problem: 400 incoming calls waiting in the queue, three agents already stressed from the weekend overflow, and a C-suite mandate to “automate everything” without breaking the Asterisk system that’s been running reliably for five years. The frustration is real. Every voicebot vendor promises seamless... The post What is a Voicebot Connector? Complete Guide to Real-Time Call Automation appeared first on Ecosmob.
