When Benchmarking Becomes a Blindfold Maintenance benchmarking metrics are supposed to illuminate performance gaps, highlight efficiency opportunities, and guide improvement. Yet too often, they obscure reality. The cartoon perfectly illustrates this truth: a maintenance team proudly declares victory after achieving a “zero cost per work order” target, simply because no repairs are being done. When […] The post Why Maintenance Benchmarking Metrics Fail Without Logical Interpretation app...
