When it comes to Jira and Jira Service Management (JSM), workflows are among the most powerful features. They allow you to guide issues through a lifecycle that matches your team’s processes. But beyond the basics of statuses and transitions lies a lesser-known gem: workflow properties. Properties can fine-tune how transitions behave, controlling what users see [...] The post JSM Tips & Tricks – Customizing Select-Lists on Transitions appeared first on Forty8Fifty Labs.