When organizations are performing well, the whole is more than the sum of its parts. That’s the whole point of building teams: together we can accomplish more than if we work solo. But many organizations get stuck: suddenly, the whole becomes less than the sum of its parts! When this happens, it can be difficult to understand what’s going on: everyone can be working hard, and yet as a whole, the team just seems to be treading water. When this happens, I’ve found a useful model for under...
