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Lessons from the field: an ethnographic approach to understand people’s lived experience – User research in government
https://userresearch.blog.gov.uk/2023/11/30/lessons-from-the-field-an-ethnographic-approach-to-understand-peoples-lived-experience/
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case studies
user research
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How doing ethnographic research with farmers and advisers helped to build trust and reframe a policy challenge.
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