U.S. corporations spend enormous amounts of money—some $356 billion globally in 2015 alone—on employee training and education, but they aren’t getting a good return on their investment. People soon revert to old ways of doing things, and company performance doesn’t improve. To fix these problems, senior executives and their HR departments should change the way they think about learning and development: Because context is crucial, needed fixes in organizational design and managerial pr...
