By Mike Shebanek, Senior Director, Accessibility Engaging users, actively observing, and then incorporating feedback into product design is central to Yahoo’s product development work. In addition to routinely performing small group or one-on-one user research that includes people with disabilities, a method of engaging users and gathering feedback unique to the Yahoo User Experience Research and Accessibility (UXRA) team is something we call User Nights. Image caption: Dozens of Yahoo engi...
