Spaced repetition is great for individual learners, but can we apply it to the preservation of institutional knowledge? What would that look like? Maybe it means dedicating some fraction of some employee time to revisiting old documentation and bringing it up to date. Maybe it involves periodic runthroughs of playbooks to ensure they’re still working. Is there a reason to want the exponential backoff property of individual spaced repetition when applying it to institutions? How many people ...
