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From:
Libraries and Transliteracy
(Uncensored)
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Transliteracy, Customer Services and the Future of Reference
https://librariesandtransliteracy.wordpress.com/2012/02/06/transliteracy-customer-services-and-the-future-of-reference/
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Last week I had the pleasure to speak to the LACONI Reference Services Section at the Harold Washington Library in Chicago. I wanted to share my presentation here.
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