Nobody could have turned over a card pre-2020 and realized the drive-thru would soon become the separator between brands that held the wire during COVID-19, and those who suddenly had lines jamming traffic patterns. But what was clear at that chaotic juncture was the paradigm shifted. Restaurants welcomed floods of guests, new, lapsed, and loyal […]| QSR Magazine
Point-of-sale technologies are essentially a restaurant’s beating heart, so it makes sense that optimizing POS systems will lead to greater returns. Can the table- and quick-service sectors use this technology to adapt to modern consumer demand? POS Systems and Consumer Demand Go Hand in Hand The food and beverage industry, which has long operated on […]| QSR Magazine
Long John Silver’s president Nate Fowler knows it isn’t a secret he and his team took on a turnaround opportunity when he joined a year and a half ago. As the roughly 500-unit brand approaches its 55th anniversary in August, it continues to explore strategies to elevate an “old-line brand that had some image issues,” […]| QSR Magazine
Having been around for more than a century, Nathan’s Famous is no stranger to operating a legacy brand through the ebbs and flows of fast-food trends. Of late, this has materialized across 168 operating ghost kitchens—a number growing each week, SVP of restaurants James Walker says. It includes Nathan’s as a bolt-on opportunity for independents […]| QSR Magazine
Quick-Service and Fast Casual Restaurant News and Information| QSR Magazine
The AI restaurant revolution is transforming the quick-service industry with convenient solutions that improve internal operations and customer service at every turn. In this digital age, consumers’ expectations are soaring, prompting quick-service restaurants to embrace the latest technological advancements. AI applications can meet these increasing demands by delivering the perfect omnichannel customer experience and guiding […]| QSR Magazine
Investor Appetite in European Restaurant M&A: Key Trends and Insights | QSR Magazine
Duck Donuts Now Offering Gift Cards at Select Retailers Nationwide | QSR Magazine
Bagels & Co. to Open in Tallahassee Near FSU Campus | QSR Magazine
Shake Shack has pulled up to a pivotal juncture. It expects to open 45–50 company-owned units next year, which would mark the most in a single calendar in brand history. This after COVID-19 slowed growth to 26 net (20 corporate and 16 licensed) sites in fiscal 2020, with 35–38 domestic company stores unfolding across 2021, […]| QSR Magazine
Pinkbox Doughnuts Spotlights Pumpkin Roll Doughnut for November | QSR Magazine
Food | QSR Magazine
In 1970, Dave Thomas introduced what’s generally labeled the first modern drive-thru, a feature the Wendy’s luminary coined the “Pick-Up Window.” It was so revolutionary guests needed instructions on how to talk through the speaker to place an order. In some ways, the COVID-19 era feels the paradox of this 52-year-old page in fast-food history. […]| QSR Magazine