If you haven’t already noticed, when you use a large tile in a small room, it makes the room appear bigger. Some people assume the opposite and want to use smaller tiles in smaller rooms. It’s important that, as a salesperson or an installer, you make your client aware of this visual anomaly. Tile [...] The post Choosing the Right Tile Size first appeared on University of Ceramic Tile and Stone.| University of Ceramic Tile and Stone
Don’t mislead your customers! That only leads to false expectations, which leads to unhappy customers, and could end up being an expensive problem for you! Whether you’re a tile installer, a tile salesperson or working with an interior designer or architect, it’s important that you qualify up front the intended use of the tile. Does [...] The post Ask Customers the Right Questions first appeared on University of Ceramic Tile and Stone.| University of Ceramic Tile and Stone
You know the old sayings: “measure twice, cut once” or “installation constitutes acceptance” or “better safe than sorry”….. Well, how true they are! Not everyone sees things the same way when it comes to tile installations. Sometimes a consumer has a flawed idea about how an installation will look, but that may not be the [...] The post Customer Approvals first appeared on University of Ceramic Tile and Stone.| University of Ceramic Tile and Stone
If you don’t prepare your client in advance about what they should expect from a tile or stone installation, then when the job is done, they may react as if it is a failure. The best way to avoid these types of false expectations is to educate your clients up front. Let them know the [...] The post Grout Color Variations first appeared on University of Ceramic Tile and Stone.| University of Ceramic Tile and Stone
Make sure that the tile products you sell, specify or install in interior or exterior applications are suitable for the intended use. Tiles in wet applications should be slip-resistant and meet the minimum industry standards. Beware, however, not to choose tiles that are too abrasive as they will cause maintenance issues in that they’ll require [...] The post Choose the Right Tile for the Job first appeared on University of Ceramic Tile and Stone.| University of Ceramic Tile and Stone
When there’s a problem with a tile installation it’s typically the tile installers that are blamed. The product manufacturers will say installation constitutes acceptance. This is the standard response, unless there was a concealed defect that you could not have known about. The architect, designer or homeowner will say “you didn’t follow specifications” and/or “you [...] The post Installers: Best Defense is Offense first appeared on University of Ceramic Tile and Stone.| University of Ceramic Tile and Stone
If you don’t show up on the job you’re not just letting other people down, you’re letting yourself down! Showing up is a reflection of your self-respect, which is the fuel that makes us feel good about ourselves and successfully drives us through life. If you’re not responsible enough to show up on a [...] The post Show Up For Success first appeared on University of Ceramic Tile and Stone.| University of Ceramic Tile and Stone
Tile and stone sealers can be very beneficial for making tile, stone and grout more stain resistant, less likely to collect dirt, more resistant to efflorescence, and easier to clean and to keep clean. But sealers do not make those materials waterproof or stain-proof. When something is spilled on a kitchen counter or floor, [...] The post The Truth About Sealers first appeared on University of Ceramic Tile and Stone.| University of Ceramic Tile and Stone
San Diego, CA – February 11, 2016 – The University of Ceramic Tile and Stone (UofCTS), the leading developer of online educational coursework for the tile and stone industry, has received endorsement of its core curriculum by the National Tile Contractors Association (NTCA). As an added benefit for NTCA members, UofCTS courses will be offered [...] The post UofCTS Online Courses Endorsed by the National Tile Contractors Association (NTCA) first appeared on University of Ceramic Tile and S...| University of Ceramic Tile and Stone
Running out of material can be very costly. The “opportunity cost,” or lost potential income, has a negative effect on business. It means taking away time| University of Ceramic Tile and Stone