Platform overview | Forsta
LEADING BRANDS CHOOSE FORSTA TO UNDERSTAND THE FULL HUMAN EXPERIENCE| Forsta
Data doesn’t always speak for itself. It needs a translator. A conductor. A storyteller. And that’s exactly what Visualizations in Research HX is built to be. The post AI ethics: Future-proof your research appeared first on Forsta.| Forsta
Overcoming the CX Trust Deficit: Brands Can Win Loyalty Through Responsible Data Use Global Press Ganey Forsta survey reveals most consumers are willing to share personal data for better experiences, but few trust brands to use it responsibly [CHICAGO, AUGUST 27, 2025] – Press Ganey Forsta, the leading provider of experience measurement, data analytics, and […] The post Overcoming the CX Trust Deficit: Brands Can Win Loyalty Through Responsible Data Use appeared first on Forsta.| Forsta
Content Before you can turn feedback into momentum, you need to identify the biggest VoC mistakes to avoid—the silent killers of many CX programs. Most organizations aren’t short on customer feedback; they’re drowning in it. Customer feedback floods in from surveys, chats, complaints, and clicks. But more data doesn’t mean more clarity. Collecting feedback doesn’t […] The post 3 VoC mistakes to avoid—and how to build a program that performs appeared first on Forsta.| Forsta
Press Ganey Forsta expands research capabilities with deeper integration of qualitative tools on HX Platform Integration brings focus groups, interviews, and ethnographic research together in one seamless solution [CHICAGO, AUGUST 14, 2025] –Press Ganey Forsta, the leading provider of experience measurement, data analytics, and insights that help companies better understand and serve their customers, employees, […] The post Press Ganey Forsta expands research capabilities with deeper in...| Forsta
Data doesn’t always speak for itself. It needs a translator. A conductor. A storyteller. And that’s exactly what Visualizations in Research HX is built to be. The post Diary studies upgraded: Dive into deeper discussions appeared first on Forsta.| Forsta
Content The insurance customer experience is at a tipping point. Imagine this, you’ve just had an accident. You reach for your phone, only to get stuck in a maze of outdated forms across digital channels, long hold times, and robotic scripts. Stress turns into frustration. That’s the old way. And policyholders aren’t having it anymore. […] The post How active listening is redefining insurance customer experience appeared first on Forsta.| Forsta
Data doesn’t always speak for itself. It needs a translator. A conductor. A storyteller. And that’s exactly what Visualizations in Research HX is built to be. The post How data democratization transforms insights appeared first on Forsta.| Forsta
Content Let’s start with the bad news. You can have the best research in the world, beautifully designed, meticulously analyzed, filled with smart observations and it still might not make an impact. Now, that’s not because your insights aren’t valuable; it’s because too often, they get lost in translation. The visualizations don’t connect. The dashboard’s […] The post How to get your insight story to stick appeared first on Forsta.| Forsta
Content In today’s digital workplace, employees are already juggling multiple platforms, logins, and dashboards—each vying for attention. If a dashboard isn’t intuitive, relevant, or clearly valuable, it becomes just another tab to ignore. And with shrinking attention spans and pressure to act fast, end users need more than just data—they need CX dashboards that are […] The post Creating CX dashboards that empower, engage, and drive results appeared first on Forsta.| Forsta
Content You’re in the business of understanding people. Not just what they say but what’s going on under the surface. And one of the most fascinating ways to get there? Misperceptions. Looking at the difference between what people think they know and what they actually know. It’s an idea that’s been gaining traction in the […] The post Humans not AI: Why misperceptions might be your most valuable insight yet appeared first on Forsta.| Forsta
LEADING BRANDS CHOOSE FORSTA TO UNDERSTAND THE FULL HUMAN EXPERIENCE| Forsta
Forsta's survey deployment platform helps you easily create and send surveys to gather feedback from your audience. Customize your survey, choose your distribution channels, and get real-time insights to improve your business. Sign up today.| Forsta
Quantitative research| Forsta
AI analysis is revolutionizing market research by delivering faster, deeper insights. Enhance efficiency, automate tasks, and empower agencies.| Forsta
Customer experience can make or break your business. We’ve compiled a list of 11 key strategies you can use to ensure you are creating a positive customer experience.| Forsta
Bias isn't a new MR battle, but are AI tools learning from our best practices or replicating our worst blunders?| Forsta
Learn about the benefits of using agile market research methods and how they can drive growth for your business. Discover how these techniques can help you make data-driven decisions.| Forsta
Discover how survey fraud, like 'ghost completes,' threatens market research and how S2S integration is the game-changing solution.| Forsta
Explore how synthetic data is transforming market research, its benefits, practical applications, and potential limitations compared to traditional human-driven methods.| Forsta
Explore 5 powerful strategies to forge emotional connections and build lasting relationships with your customers.| Forsta
The future is human. 40+ pages of insights for anyone leading or driving customer experience, insights, or research efforts.| Forsta
Qualitative Research, Quantitative research| Forsta
Forsta powers the HX (Human Experience) Platform experience and research technology platform that breaks down the silos between CX, EX, and Market Research| Forsta
Customer experience| Forsta
Forsta shields against hackers and eradicates ghost completes with new S2S connection August 27, 2024 LONDON — Leading market research technology| Forsta
Discover how to future-proof your insights strategy by mastering data ownership and leveraging technology. Learn key principles to drive strategic decisions, enhance brand perception, and navigate customer sentiment. Empower your organization with a flexible, forward-thinking data strategy.| Forsta
Explore how market research agencies can unlock growth by embracing breakthrough technologies and innovative strategies. This blog highlights six key considerations to help agencies stay ahead and harness the full potential of emotional insights, AI, and human experience capabilities.| Forsta
