Whenever I hear the phrase low-hanging fruit, I shudder involuntarily. Same with “quick wins”. Far too often an idea presented as a “quick win” is neither quick nor a winning strategy. Especially when it comes to communities, winning strategies ignore low-hanging fruit.| CIVITAS
I’ve been a community manager for a decade. While I have some natural talent, nothing beats experience. It’s hard to imagine a better way to get experience than at Stack Exchange where I worked with dozens of communities in all stages of development. During that time, I developed a model of how communities grow and mature. Not many people will be able to observe the patterns as closely as I did.| CIVITAS
Stack Overflow started when two bloggers, Jeff Atwood and Joel Spolsky, noticed there was no good way to get answers to questions about programming. They put together a prototype, invited their readers to try it out and even before the public beta the site had already accumulated many high-quality answers to difficult questions. And then a miracle occurred.| CIVITAS