The Lost Art of Apology - Public Words
The times they are wrathful, and the art of apology seems to be atrophying. We are quick to take offense, slow to forgive, and often too proud -- or too defensive.| Public Words
The times they are wrathful, and the art of apology seems to be atrophying. We are quick to take offense, slow to forgive, and often too proud -- or too defensive.| Public Words
Which do you think is more important for speakers, thought leaders, and leaders to be: cool or good? Let’s look ...| Public Words
I just completed two days of teaching in Harvard’s continuing education program for mid-career executives. It’s one of my favorite ...| Public Words
Great storytelling is rare and difficult – and it has always been so. But the challenges are becoming more rather ...| Public Words
