We always share our User Experience Guiding Principles at the RunSignup Symposium every year, when we do our annual User Experience presentation. It occurred to us that we’ve never blogged them, so here it goes… Many user experience teams have a wonderful manifesto, featuring illustrations,...| RunSignup
October 31, 2019Asics Acquires Race Roster| RunSignup
May 30, 2025Fundraiser Management Self-Serve Page| RunSignup
The Quick Summary: Our employee owned company shares our high level numbers and thoughts on the market and technology advances on a quarterly and yearly basis – 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023, 2024, Q1 and Q2 of 2025. Q2 Numbers Another solid quarter overall. Growing market share in endurance,... The post RunSignup Q3 2025 Update appeared first on RunSignup.| RunSignup
OpenAI made a big announcement yesterday about a new capability they are rolling out to allow buying within ChatGPT, called the Agentic Commerce Protocol (ACP). This comes on top of Google’s recent announcement of the Agent Payment Protocol (AP2). This is exactly... The post Buy It in ChatGPT appeared first on RunSignup.| RunSignup
As we get closer to opening the AI Chatbot beta to all customers, we’re continuing to roll out exciting new functionality. These updates give you more control over the chatbot experience and make it easier to ensure the bot reflects your race’s... The post New AI Chatbot Features Released appeared first on RunSignup.| RunSignup
RaceJoy recently introduced predictive map positioning, giving timers a powerful new way to deliver a “big marathon” style experience. With this feature, spectators can now see every participant on the course—even those not carrying phones—by combining chip timing data streamed from RaceDay Scoring with... The post RaceJoy’s New Predictive Tracking appeared first on RunSignup.| RunSignup
You can now set a custom reply to for Volunteer Emails. This allows volunteers to email with an address that is not the main race contact. There is an overall setting to apply to all Volunteer emails. In addition, you can override... The post Custom Reply to for Volunteer Emails appeared first on RunSignup.| RunSignup
As part of our infrastructure upgrades to prevent the “bad apples” we discussed with the Email Upgrades blog, we will be adding Simple Multi Factor Authentication to the pages where fraudulent behavior can happen. This initial release will be for sending emails... The post Simple MFA Coming to Send Email and Payment Account Editing appeared first on RunSignup.| RunSignup
We are excited to announce the release of a highly-requested feature for the RaceDay Mobile Timing App: automated photo capture. This new functionality allows you to automatically take photos at set intervals over a defined period, making it easier than ever to... The post Photo Auto Capture Options Now Available for RaceDay Mobile Timing! appeared first on RunSignup.| RunSignup
We apologize for the inconvenient email maintenance that required us to take the sending of emails offline over this past weekend. We had seen a rise in abuse of our email system. Note there was no effect on processing signups and transactions.... The post Email Infrastructure Upgrades appeared first on RunSignup.| RunSignup
We are doing email maintenance this weekend and into Monday. Emails that you send during that time will be held in a queue and sent on Monday. Scheduled emails that would normally send this weekend will send on Monday. Thank you for... The post Email Maintenance Sept. 20 – 22 appeared first on RunSignup.| RunSignup
Donor and Fundraiser Notifications for Manual Donations| RunSignup
June 30, 20252025 Midyear RaceTrends Update| RunSignup
We had our annual employee benefits meeting the week before Thanksgiving. Andrew did this interview with me the day afterwards, and I thought it might be useful to share along with a written version below (so you can avoid my “Um’s” and...| RunSignup
Raise more for your cause. In this class, learn how to boost donations and create successful peer-to-peer fundraising campaigns.| RunSignup
Recently we heard from the Wisconsin Department of Revenue that it was not appropriate for RunSignup to allow an exemption from sales tax for nonprofit organizations (including government entities). They provided a Wisconsin Department of Revenue Marketplace Provider Common Questions guide. Item...| RunSignup
Recently we reported that Florida joined most other states that charge sales tax and passed a Marketplace Facilitator Law.| RunSignup
Chicago has a sales tax on amusements which includes events. However, there are two exemptions available:501C3 organizations Events that comply with all 5 of these criteria: – 501C3 Organizations OR – Events that meet all 5 of these criteria: The good news...| RunSignup
The power of our community has benefited our Sales Tax implementation again. Since beginning this project, we have had help from dozens of our customers who have helped provide clarification to how their local sales tax laws apply to races and nonprofits....| RunSignup
We are nearing routine mode for Sales Tax since widely releasing it on December 1, 2019. Of course the purpose is to comply with state a local sales tax laws, and to make things simpler and more accurate for our customers. We are in...| RunSignup
Our 2020 Winter Symposium is over, but there’s still time to catch up. You can view the slides from presentations anytime, and now the video recordings of our sessions are starting to pop up. Next up: Sales Tax and Your Race With Kevin Harris Kevin Harris,...| RunSignup
We are rolling out sales tax collection for the final state – Colorado – today. We had rolled out the other 49 states and the District of Columbia a couple of weeks ago. Colorado posed a bit of a challenge, with their structure as...| RunSignup
We are trying to gather early feedback since we fully released the sales tax system on December 2. Some interesting stats so far – some are too early to see any real trends, but some are substantial enough to have some meaning....| RunSignup
As we pointed out in a previous blog post, and in our Sales Tax Policies and Instructions, nonprofits must explicitly specify their exemption status. This is to ensure that nonprofit organizations are complying with state laws. The reason for this reminder is that we...| RunSignup
There is a lot of confusion about why RunSignup has built a major sales tax system for our customers, or why RunSignup is collecting sales tax on behalf of our customers in the growing number of states with marketplace laws. The answer is simple...| RunSignup
Skip to contentSubscribe to Our Blog| RunSignup
March 28, 2024What’s Happening with Virtual Events?| RunSignup
March 27, 2023Welcome, Joshua Samontanez!| RunSignup
September 30, 2022New Mobile Timing App How-To| RunSignup
September 29, 2021Webinar Recap: How to Host an Unforgettable Turkey Trot| RunSignup
March 31, 2021Product News! New and Improved RaceDay CheckIn App| RunSignup
September 30, 2020RaceJoy Map Building Made Easier| RunSignup
April 29, 2020Race Registration Market Analysis – April 2020| RunSignup
Grow donations on RunSignup and GiveSignup add a donation at checkout to raise more money through events.| RunSignup
Make the decision to donate easy for your participants, donors, and fundraisers by adding suggested donation levels, along with the option to enter a custom amount. Set a few levels that represent what donors typically give ($10, $25, $50). Include a tile...| RunSignup
RunSignup events can now add custom favicons to their ticket websites. RunSignup's free events websites are fully customizable.| RunSignup
About the Flutie 5K for Autism The Doug Flutie Jr. Foundation for Autism has been serving the autism community for 27 years. Their flagship Flutie 5K for Autism in Natick, Massachusetts, is now in its 26th year, selling out with nearly 3,500...| RunSignup
This blog provides a guide on How to Set Up a GA4 Account and Integrate with RunSignup. Part of our Marketing Analytics series.| RunSignup
In February, we announced support for Google Analytics 4. This is a significant improvement providing new reports, moving to an event based system and improved user tracking among other improvements. In July 2023, Google Analytics stopped processing data for its old universal...| RunSignup
There is an update to the YoY Dashboard Transactions Graph to use registration dates rather than calendar dates as years.| RunSignup
Email V2 stats now show in RaceInsights Analytics. This gives you even more insight into how your emails drive website views, registration numbers, and revenue. RunSignup email is free and you can send unlimited emails. However, it’s important to balance frequency and...| RunSignup
Race Directors Can Now Track Registration Source by Individual Moorestown, NJ – RunSignup, the leading technology provider for endurance events in the US, has integrated data from their internal RaceInsights tracker into the RaceCRM to provide race directors with detailed source information...| RunSignup
We have integrated the power of RaceInsights with the power of the RunSignup purpose-built CRM with source tracking. This gives races the ability to understand the source of a registration on a per person basis, as well as market to specific channels...| RunSignup
We have added the Custom Source Tracking to be visible right on your dashboard. This enables you to track specific promotional activities like Facebook posts and ads, partner websites, newsletter, expo booths, etc. to see what is having a good return. This is shown...| RunSignup
RaceInsights is helping races understand where their participants are coming from. It is also helping us see an overall aggregate picture across all races that use RunSignup. This allows us to see what is working across all races. Obviously, the most important source...| RunSignup
We are introducing a major new feature for RaceInsights – custom source tracking. This gives races the ability to track the ROI on specific campaigns – such as Facebook ads, race promotions on other sponsor or running store websites, or emails sent...| RunSignup
May 31, 2024View Online, Offline, and Total Donations for Top Fundraiser Report| RunSignup
August 29, 2025AI Chatbot Beta Update: What Race Directors Are Saying| RunSignup
As we continue the beta launch of the RunSignup AI Chatbot, we now have 25 completed races using the chatbot with their participants. These early adopters are testing the tool in live race settings, and their usage and feedback are already helping...| RunSignup
RunSignup’s AI Chatbot is transforming participant support. The real advantage is not just in the chatbot itself, but in the fact that RunSignup owns the content layer and controls how the AI agent uses it. This means we can deliver a more...| RunSignup
This guide gives timers step-by-step through the best practices for configuring cross country events in RunSignup's RaceDay Scoring.| RunSignup
RunSignup, TicketSignup, and GiveSignup all offer best-in-class technology for events. Pick the right one for your event!| RunSignup
We are excited to welcome Tyler to our Support team! To introduce the the RunSignup community to Tyler, we spent some time learning more about his personal and professional life. Read on to get to know Tyler! Where are you from, and...| RunSignup
Feature up to 6 images in a row with the new Image Group Component for Website V2 on your race or P2P fundraising event website| RunSignup
…If they are competing with RunSignup. We have had a number of races and timers move to RunSignup from Race Roster this year because of our features and our price being significantly less expensive than Race Roster’s price. We estimate the customers...| RunSignup
Events can now feature Strava and Bluesky social links on their websites, giving even more flexible social options.| RunSignup
One of the early lessons we are implementing in the new RunSignup AI Chatbot is formatting the website content so the AI model “learns” the content better and is able to provide better answers. One of the questions we have gotten is...| RunSignup
By now, most people know ChatGPT can be used to help create content for their event websites and email. But did you know it can also help you design logos, build color palettes, and even resize images (at this point, it’s still...| RunSignup
RunSignup race results text notifications improve upon customization abilities, scalability, reporting, and more.| RunSignup
October 31, 2022Celebrating Halloween with a Fun Run| RunSignup
We are very excited to have our Next Gen Membership platform going to Beta the week of January 22, 2024. We expect the general public release in another month or so after the Beta. The initial target in Q1 will be to...| RunSignup
We will be introducing a new Membership system in 2024 as first outlined in this blog, and with the Beta announcement with full feature list. These are videos that Jonathan Farrell, the lead developer for this new capability, demoed before release (so...| RunSignup
Jonathan Farrell, the lead developer on our Next Gen Club Membership system did a sneak peak at the National RRCA Convention yesterday in Chicago. As we had outlined in our 2023 Product Plans, the Club system we developed about 10 years ago...| RunSignup
Many race organizations aren’t just a single race – they are a nonprofit, a race management company, a timing company, or another event production company. Because of that, you need tools that work across your events, allowing you maximum flexibility and the...| RunSignup
Learn about RunSignup's new membership's websites store feature, how to set it up, and a number of ways you can use it to your advantage.| RunSignup
Learn how to build a new memberships page with RunSignup. In this article we cover basic set up, as well as some new features.| RunSignup
April 30, 2024Fundraising Team Giveaway Report| RunSignup
Twin City Track Club uses RunSignup to easily track memberships, manage races, and offer additional community events.| RunSignup
The New Orleans Track Club migrated to the new RunSignup Memberships platform in April 2024, gaining access to a suite of new tools.| RunSignup
We continue to make steady progress on our Membership product, like we do across our entire product line with a steady pace of improvements. We are seeing great adoption of the Membership product as outlined in this blog earlier in October. Member...| RunSignup
We have released our full Membership Self Serve Portal. This enables membership organizations to allow members to manage their own memberships – and decide what they want to allow to manage. This is what members will see if all options are enabled....| RunSignup
RunSignup is excited to announce the launch of next-generation Email Marketing for endurance and peer-to-peer fundraising events.| RunSignup
Is your organization hosting multiple events and still paying for an email tool that puts limits on your communications? Then this on demand webinar about Organization Email is for you. Did you know that with every event created on RunSignup, TicketSignup, or...| RunSignup
Free Organization Email Marketing gives you the power to send emails across all of your events and contacts from a single dashboard.| RunSignup
July 25, 2025What’s the Difference Between Social Links & Social Sharing?| RunSignup
Twin City Track Club| RunSignup
September 30, 2024Top Teams Leaderboard for Website V2| RunSignup
Discover three ways you can engage past participants to get folks coming back to year after year, setting you up for longterm success.| RunSignup
July 31, 2024RunSignup University Independent Study: Advanced Reporting| RunSignup
The biggest US running day of the year impressed in 2024, with 1,109,909 people participating in 936 races on RunSignup.| RunSignup
When you’re setting up your race it’s easy to get tripped up by the different ways your event connects to social media. Two of the most common features – Social Links and Social Sharing – sound similar but serve very different purposes....| RunSignup
Website V2 gives you a clean, modern way to display everything your participants need – before, during, and after race day – including one of the most important post-race features. Results! Whether you’re uploading results from RaceDay Scoring, using a CSV file,...| RunSignup
We’ve had a few questions from timers and race organizers about how much mobile data is used when uploading photos through RunSignup’s RaceDay Mobile Timing App. When capturing and uploading hundreds of participant photos, especially over a cellular connection, even small file sizes...| RunSignup
July 25, 2025What’s the Difference Between Social Links & Social Sharing?| RunSignup
August 29, 2024RaceJoy Launches Chip Timing Alerts| RunSignup
We are excited to introduce RaceDay Scoring v4, featuring an improved read processing system developed over the past 8-9 months. The new system significantly enhances application performance when handling large volumes of read data, and eliminates previously required recalculation steps when changing...| RunSignup
Participant Management: Admin vs. Self-Serve Admin Participant Management All participant management options allow you, as the race director, to manage your participants (and you never need RunSignup to do it for you). You can manage everything from refunds and event transfers to...| RunSignup
Find strategies to increase registrations through pricing by focusing on ways to apply discount incentives to encourage group participation.| RunSignup
September 27, 2023RaceDay Scoring v4.0.11 is Now Available!| RunSignup
GiveSignup | RunSignup announces the launch of its volunteer check-in capability as part of its volunteer management capabilities.| RunSignup
Chuck Spear, Registration Director and Volunteer Coordinator for RunVermont, helps organize four races per year. The most notable of these races is the Vermont City Marathon, which happens to be the largest marathon relay in the country. Over 1,500 relay participants and nearly...| RunSignup
December 20, 20242024 Infrastructure and Availability Report| RunSignup
July 11, 2025How to Access Your Race Dashboard| RunSignup
The Race Dashboard is your command center for managing your event — from setting up registration to customizing your race website and tracking participant data. Whether you’re brand new to RunSignup or just need a quick refresher, accessing your dashboard is easy....| RunSignup
Website V2 makes it easier than ever to create clean, mobile-responsive websites for your event — but you don’t have to take our word for it. We’ve gathered some of our favorite customer websites that show off just how flexible and powerful...| RunSignup
There is a new button group component for Websites V2. Feature multiple calls to action; for example, Register, Donate, and Fundraise.| RunSignup
This year's July 4th brought more races, and more runners, with growth across all metrics, from races to participation to RaceDay.| RunSignup
RunSignup’s RaceDay development team is continuously working to enhance RunSignup’s Timer Dashboard to provide more value to timers. Now available is a new table layout with improved organization, featuring easy-to-navigate tabs for Ongoing, Upcoming, and Past races. This update makes it more...| RunSignup
