Catch Part 1 of our 3-part series on analytics for your event: How to use RaceInsights. This on-demand webinar is focused on RunSignup’s built-in analytics and how you can leverage the data to understand your registration trends and make better decisions. This...| RunSignup
When races are created on RunSignup, race directors can send an invitation to someone else to help complete the payment account setup. This process allows you to enter financial information securely and link the payment account to the event. In some cases,... The post You’ve Been Invited to Set Up a Payment Account – Now What? appeared first on RunSignup.| RunSignup
Email V2 has become one of the most powerful tools across our platform — helping events communicate more efficiently, creatively, and effectively with their participants. From pre-event reminders and fundraising updates to ticket confirmations and member newsletters, customers are using Email V2... The post Email V2 Inspiration: Real Examples from Real Customers appeared first on RunSignup.| RunSignup
We are excited to welcome Ashley Cowan to the RunSignup team! Ashley joins our Onboarding & Retention team from Florida and brings a love of customer service and outdoor activities. Learn more about her and what brought her to RunSignup! Where are... The post Welcome, Ashley Cowan! appeared first on RunSignup.| RunSignup
As we approach the end of the year, we will see more and more users renewing their memberships for 2026 on RunSignup. Our Membership Organization product has auto-renewal settings which allow your members to enable this feature when they purchase a new... The post Get Your Club (Membership Organization) Set Up with Auto-Renewal Before the New Year appeared first on RunSignup.| RunSignup
We are excited to welcome Emma Schaefer to the RunSignup team! Emma joins us from Colorado after a short stint as a part-time employee, and brings a passion for outdoor activities and events big and small. Learn more about her and what... The post Welcome, Emma Schaefer! appeared first on RunSignup.| RunSignup
We are now accepting nominations for the Alan Jones Timer of the Year Award. In recognition of the remarkable efforts of race timers, this award honors those who have made a substantial and continued impact on the endurance race industry. Named after the industry’s... The post Now Accepting Nominations for Timer of the Year Award appeared first on RunSignup.| RunSignup
It’s the most boo-tiful time of the year, and our customers are leaning into the Halloween spirit. From polished Website V2 pages to RaceJoy live tracking, timely results, and photo galleries, these 13 events show how RunSignup features inform participants and drive...| RunSignup
July 28, 20255 Ways RunSignup Memberships Makes Life Easier| RunSignup
We always share our User Experience Guiding Principles at the RunSignup Symposium every year, when we do our annual User Experience presentation. It occurred to us that we’ve never blogged them, so here it goes… Many user experience teams have a wonderful manifesto, featuring illustrations,...| RunSignup
October 31, 2019Asics Acquires Race Roster| RunSignup
May 30, 2025Fundraiser Management Self-Serve Page| RunSignup
The Quick Summary: Our employee owned company shares our high level numbers and thoughts on the market and technology advances on a quarterly and yearly basis – 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023, 2024, Q1 and Q2 of 2025. Q2 Numbers Another solid quarter overall. Growing market share in endurance,... The post RunSignup Q3 2025 Update appeared first on RunSignup.| RunSignup
OpenAI made a big announcement yesterday about a new capability they are rolling out to allow buying within ChatGPT, called the Agentic Commerce Protocol (ACP). This comes on top of Google’s recent announcement of the Agent Payment Protocol (AP2). This is exactly... The post Buy It in ChatGPT appeared first on RunSignup.| RunSignup
As we get closer to opening the AI Chatbot beta to all customers, we’re continuing to roll out exciting new functionality. These updates give you more control over the chatbot experience and make it easier to ensure the bot reflects your race’s... The post New AI Chatbot Features Released appeared first on RunSignup.| RunSignup
Donor and Fundraiser Notifications for Manual Donations| RunSignup
June 30, 20252025 Midyear RaceTrends Update| RunSignup
We had our annual employee benefits meeting the week before Thanksgiving. Andrew did this interview with me the day afterwards, and I thought it might be useful to share along with a written version below (so you can avoid my “Um’s” and...| RunSignup
Recently we reported that Florida joined most other states that charge sales tax and passed a Marketplace Facilitator Law.| RunSignup
We are nearing routine mode for Sales Tax since widely releasing it on December 1, 2019. Of course the purpose is to comply with state a local sales tax laws, and to make things simpler and more accurate for our customers. We are in...| RunSignup
We are trying to gather early feedback since we fully released the sales tax system on December 2. Some interesting stats so far – some are too early to see any real trends, but some are substantial enough to have some meaning....| RunSignup
There is a lot of confusion about why RunSignup has built a major sales tax system for our customers, or why RunSignup is collecting sales tax on behalf of our customers in the growing number of states with marketplace laws. The answer is simple...| RunSignup
March 28, 2024What’s Happening with Virtual Events?| RunSignup
March 27, 2023Welcome, Joshua Samontanez!| RunSignup
September 30, 2022New Mobile Timing App How-To| RunSignup
September 29, 2021Webinar Recap: How to Host an Unforgettable Turkey Trot| RunSignup
March 31, 2021Product News! New and Improved RaceDay CheckIn App| RunSignup
September 30, 2020RaceJoy Map Building Made Easier| RunSignup
April 29, 2020Race Registration Market Analysis – April 2020| RunSignup
About the Flutie 5K for Autism The Doug Flutie Jr. Foundation for Autism has been serving the autism community for 27 years. Their flagship Flutie 5K for Autism in Natick, Massachusetts, is now in its 26th year, selling out with nearly 3,500...| RunSignup
This blog provides a guide on How to Set Up a GA4 Account and Integrate with RunSignup. Part of our Marketing Analytics series.| RunSignup
In February, we announced support for Google Analytics 4. This is a significant improvement providing new reports, moving to an event based system and improved user tracking among other improvements. In July 2023, Google Analytics stopped processing data for its old universal...| RunSignup
Race Directors Can Now Track Registration Source by Individual Moorestown, NJ – RunSignup, the leading technology provider for endurance events in the US, has integrated data from their internal RaceInsights tracker into the RaceCRM to provide race directors with detailed source information...| RunSignup
We have integrated the power of RaceInsights with the power of the RunSignup purpose-built CRM with source tracking. This gives races the ability to understand the source of a registration on a per person basis, as well as market to specific channels...| RunSignup
RaceInsights is helping races understand where their participants are coming from. It is also helping us see an overall aggregate picture across all races that use RunSignup. This allows us to see what is working across all races. Obviously, the most important source...| RunSignup
We are introducing a major new feature for RaceInsights – custom source tracking. This gives races the ability to track the ROI on specific campaigns – such as Facebook ads, race promotions on other sponsor or running store websites, or emails sent...| RunSignup
May 31, 2024View Online, Offline, and Total Donations for Top Fundraiser Report| RunSignup
August 29, 2025AI Chatbot Beta Update: What Race Directors Are Saying| RunSignup
As we continue the beta launch of the RunSignup AI Chatbot, we now have 25 completed races using the chatbot with their participants. These early adopters are testing the tool in live race settings, and their usage and feedback are already helping...| RunSignup
RunSignup’s AI Chatbot is transforming participant support. The real advantage is not just in the chatbot itself, but in the fact that RunSignup owns the content layer and controls how the AI agent uses it. This means we can deliver a more...| RunSignup
This guide gives timers step-by-step through the best practices for configuring cross country events in RunSignup's RaceDay Scoring.| RunSignup
RunSignup, TicketSignup, and GiveSignup all offer best-in-class technology for events. Pick the right one for your event!| RunSignup
We are excited to welcome Tyler to our Support team! To introduce the the RunSignup community to Tyler, we spent some time learning more about his personal and professional life. Read on to get to know Tyler! Where are you from, and...| RunSignup
Feature up to 6 images in a row with the new Image Group Component for Website V2 on your race or P2P fundraising event website| RunSignup
…If they are competing with RunSignup. We have had a number of races and timers move to RunSignup from Race Roster this year because of our features and our price being significantly less expensive than Race Roster’s price. We estimate the customers...| RunSignup
Events can now feature Strava and Bluesky social links on their websites, giving even more flexible social options.| RunSignup
One of the early lessons we are implementing in the new RunSignup AI Chatbot is formatting the website content so the AI model “learns” the content better and is able to provide better answers. One of the questions we have gotten is...| RunSignup
By now, most people know ChatGPT can be used to help create content for their event websites and email. But did you know it can also help you design logos, build color palettes, and even resize images (at this point, it’s still...| RunSignup
RunSignup race results text notifications improve upon customization abilities, scalability, reporting, and more.| RunSignup
October 31, 2022Celebrating Halloween with a Fun Run| RunSignup
We are very excited to have our Next Gen Membership platform going to Beta the week of January 22, 2024. We expect the general public release in another month or so after the Beta. The initial target in Q1 will be to...| RunSignup
We will be introducing a new Membership system in 2024 as first outlined in this blog, and with the Beta announcement with full feature list. These are videos that Jonathan Farrell, the lead developer for this new capability, demoed before release (so...| RunSignup
Jonathan Farrell, the lead developer on our Next Gen Club Membership system did a sneak peak at the National RRCA Convention yesterday in Chicago. As we had outlined in our 2023 Product Plans, the Club system we developed about 10 years ago...| RunSignup
Many race organizations aren’t just a single race – they are a nonprofit, a race management company, a timing company, or another event production company. Because of that, you need tools that work across your events, allowing you maximum flexibility and the...| RunSignup
Learn about RunSignup's new membership's websites store feature, how to set it up, and a number of ways you can use it to your advantage.| RunSignup
Learn how to build a new memberships page with RunSignup. In this article we cover basic set up, as well as some new features.| RunSignup
April 30, 2024Fundraising Team Giveaway Report| RunSignup
Twin City Track Club uses RunSignup to easily track memberships, manage races, and offer additional community events.| RunSignup
The New Orleans Track Club migrated to the new RunSignup Memberships platform in April 2024, gaining access to a suite of new tools.| RunSignup
We continue to make steady progress on our Membership product, like we do across our entire product line with a steady pace of improvements. We are seeing great adoption of the Membership product as outlined in this blog earlier in October. Member...| RunSignup
We have released our full Membership Self Serve Portal. This enables membership organizations to allow members to manage their own memberships – and decide what they want to allow to manage. This is what members will see if all options are enabled....| RunSignup
RunSignup is excited to announce the launch of next-generation Email Marketing for endurance and peer-to-peer fundraising events.| RunSignup
Is your organization hosting multiple events and still paying for an email tool that puts limits on your communications? Then this on demand webinar about Organization Email is for you. Did you know that with every event created on RunSignup, TicketSignup, or...| RunSignup
Free Organization Email Marketing gives you the power to send emails across all of your events and contacts from a single dashboard.| RunSignup
July 25, 2025What’s the Difference Between Social Links & Social Sharing?| RunSignup
Twin City Track Club| RunSignup
September 30, 2024Top Teams Leaderboard for Website V2| RunSignup
Discover three ways you can engage past participants to get folks coming back to year after year, setting you up for longterm success.| RunSignup
July 31, 2024RunSignup University Independent Study: Advanced Reporting| RunSignup
When you’re setting up your race it’s easy to get tripped up by the different ways your event connects to social media. Two of the most common features – Social Links and Social Sharing – sound similar but serve very different purposes....| RunSignup
Website V2 gives you a clean, modern way to display everything your participants need – before, during, and after race day – including one of the most important post-race features. Results! Whether you’re uploading results from RaceDay Scoring, using a CSV file,...| RunSignup
We’ve had a few questions from timers and race organizers about how much mobile data is used when uploading photos through RunSignup’s RaceDay Mobile Timing App. When capturing and uploading hundreds of participant photos, especially over a cellular connection, even small file sizes...| RunSignup
The Race Dashboard is your command center for managing your event — from setting up registration to customizing your race website and tracking participant data. Whether you’re brand new to RunSignup or just need a quick refresher, accessing your dashboard is easy....| RunSignup
Website V2 makes it easier than ever to create clean, mobile-responsive websites for your event — but you don’t have to take our word for it. We’ve gathered some of our favorite customer websites that show off just how flexible and powerful...| RunSignup
There is a new button group component for Websites V2. Feature multiple calls to action; for example, Register, Donate, and Fundraise.| RunSignup
The Quick Summary: Our employee owned company shares our high level numbers and thoughts on the market and technology advances on a quarterly and yearly basis – 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023, 2024 and Q1 25. Q2 Numbers Another solid quarter overall, however, our largest ticket customer delayed...| RunSignup
We want to welcome Elvir Ramic back to the team! He's joining us as a Customer Support Representative after interning in 2022.| RunSignup
Over the past three years (and before) we have made gradual advances toward being more accessible for differently-abled users, adding small code updates to better accommodate assistive technologies, putting some thought into contrast, and making sure our form fields have labels. These...| RunSignup
This spring, we encountered some unexpected issues with RaceDay Scoring V5 that has led to new performance improvements.| RunSignup
California Law Effective July 1, Minnesota Effective Jan. 1 Will Require All Listed Pricing Includes Processing Fees As of October 2024, California, Colorado, Connecticut, Maryland, Minnesota, New York and Tennessee have all passed fee transparency laws. New Jersey, Massachusetts, and Virginia all...| RunSignup
The RunSignup Sales Tax System Our modern sales tax system helps you meet the complex challenges of complying with the law. Collecting sales tax and preventing sales tax liability is an important part of event ownership. RunSignup’s sales tax system is composed...| RunSignup
GiveSignup's Fundraiser Management Self-Serve Page makes it easy for fundraisers to view and manage their pages.| RunSignup
An increasing number of event customers are moving their full event website to RunSignup. There are lots of reasons for this: The real time data integration became very important recently as the federal government and a number of states have passed fee...| RunSignup
Women's runs are a reminder of the history of women in the sport (or absence of them) & a chance to introduce more women to the joy of racing| RunSignup
We have been doing the US race registration market analysis every 6 months for many years. We include a ton of analytical data, and also include our analysis of happenings and directions in the market (of course that analysis is done from...| RunSignup
We have been doing the US race registration market analysis every 6 months for many years. We include a ton of analytical data, and also include our analysis of happenings and directions in the market (of course that analysis is done from our perspective and is sometimes biting to competitors, but tries to be honest). This began because we as a business need to take a hard look at how we are doing against a competitive landscape and figured as long as we were doing the analysis, we would shar...| RunSignup
We have been doing the US race registration market analysis every 6 months for many years. We include a ton of analytical data, and also include our analysis of happenings and directions in the market (of course that analysis is done from...| RunSignup
The big question everyone has been asking this year is why is the average race down about 20% from their 2019 level of participation.| RunSignup
Last September we stated things were returning to normal, only to be interrupted by Omicron which impacted numbers in December thru March.| RunSignup
We have been doing race registration market analysis every 6 months. We did special ones over the past year and a half due to COVID.| RunSignup
We usually do a Race Registration Market Analysis twice a year – March and September. 2020 was an unusual year, but we did a special one in April, 2020 and September, 2020 to try to capture what was happening in the endurance market. We will share our data...| RunSignup
We usually do a Race Registration Market Analysis twice a year – March and September. This is an unusual year, but we did a special one in April, 2020 to try to capture what was happening in the endurance market. We usually include a bunch of...| RunSignup
We usually do a Race Registration Market Analysis twice a year. We usually include a bunch of stats from different sources to compare the various registration platforms and track general industry trends. Usually, we publish the spring one in March. This year is obviously...| RunSignup
One of our Year End Wrap-up Blogs. Others include 2024 Year in Review, 2024 RunSignup Product Recap, 2024 GiveSignup Product Recap, 2024 TicketSignup Product Recap, 2024 Infrastructure Report, 2025 Company Strategy, 2025 RunSignup Roadmap, 2025 GiveSignup Roadmap, 2025 TicketSignup Roadmap. These will come out incrementally between the end of November and early...| RunSignup
One of our Year End Wrap-up Blogs. Others include 2024 Year in Review, 2024 RunSignup Product Recap, 2024 GiveSignup Product Recap, 2024 TicketSignup Product Recap, 2024 Infrastructure Report, 2025 Company Strategy, 2025 RunSignup Roadmap, 2025 GiveSignup Roadmap, 2025 TicketSignup Roadmap. These will come out incrementally between the end of November and early...| RunSignup
One of our Year End Wrap-up Blogs. Others include 2024 Year in Review, 2024 RunSignup Product Recap, 2024 GiveSignup Product Recap, 2024 TicketSignup Product Recap, 2024 Infrastructure Report, 2025 Company Strategy, 2025 RunSignup Roadmap, 2025 GiveSignup Roadmap, 2025 TicketSignup Roadmap. These will come out incrementally between the end of November and early...| RunSignup
We are in the midst of doing a major database upgrade from Amazon Aurora V2 to V3 as part of our recurring infrastructure maintenance and improvements. This is a fairly major upgrade as it also includes an upgrade from MySQL 5.7 to...| RunSignup
See Beta Announcement with full feature list here, and Jonathan’s sneak peek video set here. In March Jonathan Farrell attended the Road Runners of America Conference to give an early preview of our next gen Membership System. Jonathan is the brilliant lead...| RunSignup
Image Gallery for Email V2 enables events to use, manage, and organize images across races and ticket events.| RunSignup
