#SmileABCs is a series that highlights and goes in-depth with small businesses and ecommerce brands.| Loyalty & Reward Program Insights from Smile.io
Ecommerce growth in 2025 isn’t about acquisition, it’s about retention. Learn how Klaviyo, Gatsby, Fluency Firm, and Smile.io help brands personalize messaging, build loyalty, activate communities, and unify data to turn one-time buyers into lifelong fans.| Loyalty & Reward Program Insights from Smile.io
Discover how skincare brand, Dr. Sam’s, executed a flawless high-volume loyalty program migration with Smile.io and achieved incredible results.| Loyalty & Reward Program Insights from Smile.io
Black Friday and Cyber Monday (BFCM) are two of the biggest moments in the retail calendar and they’re only getting bigger. For brands, they’re a huge opportunity to drive revenue, win new customers, and strengthen relationships with existing ones. But here’s the catch: success doesn’t come| Loyalty & Reward Program Insights from Smile.io
Tim Hortons has changed its rewards program with new earning and redeeming rules. Find out how Tims Rewards measures up to the competition.| Loyalty & Reward Program Insights from Smile.io
Find out what makes Marriott Bonvoy a world-class rewards program, why Marriott Rewards is a success, and lessons any business can learn from.| Loyalty & Reward Program Insights from Smile.io
Cristina founded Unwind Studio in early 2020 after feeling burnt out from her career. Learn how Unwind Studio is building loyalty and community.| Loyalty & Reward Program Insights from Smile.io
Learn how to use loyalty program data, surveys, social media, and website data to collect customer feedback online to make informed decisions.| Loyalty & Reward Program Insights from Smile.io
Customer retention is keeping customers loyal to you over time. Investing in customer retention is key for achieving long-term business growth.| Loyalty & Reward Program Insights from Smile.io
Here are engaging TikTok content ideas for small businesses. This is a guide to creating content on TikTok that creates community and engages.| Loyalty & Reward Program Insights from Smile.io
For Chris Boyd, a night out drinking with friends for his birthday sparked the idea for Monday, a brand of zero-alcohol whiskey, gin, and mezcal.| Loyalty & Reward Program Insights from Smile.io
Learn how value-add marketing and brand communities can connect you to your customers in ways that build emotional connections and loyalty.| Loyalty & Reward Program Insights from Smile.io
Understanding your loyalty program performance is key. These metrics will tell you what changes you may need to make for a successful loyalty strategy.| Loyalty & Reward Program Insights from Smile.io
Leading content for customer loyalty & rewards, retention, referrals, and VIP programs. Create a free account to grow your loyalty program today!| Loyalty & Reward Program Insights from Smile.io
In the fast-paced world of ecommerce, customer retention is crucial. It's not just about making a sale. It's about building lasting relationships. Turning a one-time buyer into a lifelong customer is a game-changer and the foundation of successful ecommerce customer retention. It’s more cost-effective| Loyalty & Reward Program Insights from Smile.io
Learn how to build a winning loyalty campaign that drives repeat purchases and boosts customer retention. Explore real-world examples, key strategies, and tips for creating loyalty marketing programs that deliver long-term results.| Loyalty & Reward Program Insights from Smile.io
Loyalty programs that actually work. 15+ brand examples, key takeaways, and a framework to build your own.| Loyalty & Reward Program Insights from Smile.io
When you can't find a product that fits your needs, the next step is to create your own product. See how Oatopia created their loyalty program.| Loyalty & Reward Program Insights from Smile.io
Leading content for customer loyalty & rewards, retention, referrals, and VIP programs. Create a free account to grow your loyalty program today!| Loyalty & Reward Program Insights from Smile.io
Learn how consumer loyalty programs foster repeat purchases and enhance customer retention. Discover benefits, strategies, and insights to maximize your loyalty plans for business success.| Loyalty & Reward Program Insights from Smile.io
The monopoly on sunglasses is an issue Detour Sunglasses is putting a dent in with its focus on brand community and a loyalty program.| Loyalty & Reward Program Insights from Smile.io
Referral programs can fuel rapid growth when used correctly and these brands are living proof! Check out the 5 best referral programs from 2025.| Loyalty & Reward Program Insights from Smile.io
This guide to customer retention has everything you need to know. Strategies, tactics, tools, and full stack retention along with some examples.| Loyalty & Reward Program Insights from Smile.io
Transform your customers into advocates. Find out how to use community building turn your customers into brand advocates in just 3 easy steps.| Loyalty & Reward Program Insights from Smile.io
Here are five ways you can use both channels to increase retention and keep your customers around for life.| Loyalty & Reward Program Insights from Smile.io
Customer retention is the key to achieving customer loyalty. Discover 10 examples of brands successfully practicing customer retention campaigns.| Loyalty & Reward Program Insights from Smile.io
Find out what loyalty marketing is, what it can help you achieve, and how to implement customer loyalty marketing in your small business.| Loyalty & Reward Program Insights from Smile.io
Experiential rewards offer customers additional value through unique experiences that won't dilute your luxury brand. Learn effective experiential reward strategies from some of the top luxury brands.| Loyalty & Reward Program Insights from Smile.io
Learn how ecommerce and apparel brand Fjällraven uses in-person events to boost customer loyalty, brand community, and generate revenue.| Loyalty & Reward Program Insights from Smile.io
Instagram has become synonymous with building a community. Here is how you can promote your reward and loyalty program on Instagram.| Loyalty & Reward Program Insights from Smile.io
Wondering how long does it take to start a loyalty program? Learn all about what it takes to launch your program in 2025 and strategies.| Loyalty & Reward Program Insights from Smile.io
10 Reasons Customers Are Abandoning Your Loyalty Program in 2025. Find out what errors your program's committing and how to fix it!| Loyalty & Reward Program Insights from Smile.io
Telling your brand story is one of the best ways to keep your customers engaged. See 10 of the best brand storytellers for inspiration.| Loyalty & Reward Program Insights from Smile.io
Smile Plus is a plan for high-volume businesses looking for a loyalty program that drives results. Discover how brands use Smile Plus today.| Loyalty & Reward Program Insights from Smile.io
Discover key loyalty and retention findings from Smile Rewards' dataset with this report on the state of ecommerce customer loyalty in 2025.| Loyalty & Reward Program Insights from Smile.io
Purchase Frequency measures how many times a customer shops from you within a year. Learn how to calculate it and some key ways to increase it.| Loyalty & Reward Program Insights from Smile.io
Looking to discover your average order value? Learn to calculate average order value here; as well as tips and tricks to increase it!| Loyalty & Reward Program Insights from Smile.io
Points programs are the most popular type of rewards program because they retain customers. Learn how to build the best program for your store.| Loyalty & Reward Program Insights from Smile.io
Leverage social media by letting customers earn rewards for taking social actions, promoting your loyalty program creatively, and using analytics.| Loyalty & Reward Program Insights from Smile.io
Find out loyalty program configuration best practices when it comes to setting up earning actions, redeeming methods, and overall point valuation techniques in this post.| Loyalty & Reward Program Insights from Smile.io
The best way to explain the benefits of an ecommerce loyalty program is to have a dedicated loyalty program “explainer” page. Here are our favorites.| Loyalty & Reward Program Insights from Smile.io
Implementing a world-class referral rewards program gives your customers the nudge they need to start recommending your store to their friends.| Loyalty & Reward Program Insights from Smile.io
Increase conversions with embedded loyalty content on your ecommerce site on product pages, account pages, loyalty landing pages, and more.| Loyalty & Reward Program Insights from Smile.io
Naming a loyalty program is an often overlooked component of your program. A great name can set your program up for success!| Loyalty & Reward Program Insights from Smile.io
We compiled a list of our top 10 customer loyalty and rewards programs of 2024 so ecommerce brands can learn and implement for 2025.| Loyalty & Reward Program Insights from Smile.io
Shop from these ecommerce brands to fall in love with for Valentine's Day. These ecommerce brands range from jewelry to flowers to chocolates.| Loyalty & Reward Program Insights from Smile.io
Learn how gamification can work for your retention and loyalty program. View examples and how to implement it in your ecommerce business.| Loyalty & Reward Program Insights from Smile.io
We're highlighting 6 Shopify apps that integrate with Smile.io to maximize retention rates, and loyalty while ensuring a great customer experience:| Loyalty & Reward Program Insights from Smile.io
Prepare your rewards program for the holiday with this free checklist. Your customers will be happy through the holidays and into the new year!| Loyalty & Reward Program Insights from Smile.io
Drive rewards and loyalty program participation. Here is a how-to guide on how to run a successful bonus points event for your rewards program.| Loyalty & Reward Program Insights from Smile.io
Let’s dive in to see the best examples of bonus points, from some major brands and small businesses, including Copper Cow Coffee and Patagonia.| Loyalty & Reward Program Insights from Smile.io
Black Friday Cyber Monday (BFCM) is the perfect to lock in your customers for the year. But how? And how does your loyalty program play a role?| Loyalty & Reward Program Insights from Smile.io
Learn about actionable strategies from loyalty program experts to increase repeat customer base in your Shopify store.| Loyalty & Reward Program Insights from Smile.io
Looking to improve your rewards program promotion? Get inspired by 100 of the best commerce loyalty landing pages. Unlock the list for free!| Loyalty & Reward Program Insights from Smile.io
Learn how access to customer loyalty analytics in your loyalty program, allows business owners to understand their customer's preferences.| Loyalty & Reward Program Insights from Smile.io
Globally, loyalty programs have evolved. Learn 5 key steps when scaling your loyalty program across the world and across borders.| Loyalty & Reward Program Insights from Smile.io
Learn the benefits a loyalty program can bring to Shopify Plus brands and how they use loyalty programs to increase repeat purchase rates.| Loyalty & Reward Program Insights from Smile.io
Find effective strategies to scale your commerce business. From optimizing operations to customer loyalty, learn how to drive sustainable growth.| Loyalty & Reward Program Insights from Smile.io
Discover how a LEGO toy brand, The Minifig Co., boosted AOV, purchase frequency, and redemption rates with a seamlessly embedded loyalty program.| Loyalty & Reward Program Insights from Smile.io
Combine the power of Smile and Klaviyo with the latest integration that makes your marketing automation even better with loyalty and rewards.| Loyalty & Reward Program Insights from Smile.io
Making your rewards program memorable is key to encouraging long-term engagement and participation. Learn how these 7 brands uniquely set themselves apart.| Loyalty & Reward Program Insights from Smile.io
Customer engagement is a popular ecommerce buzzword. Learn how to define, calculate, and encourage customer engagement within your business.| Loyalty & Reward Program Insights from Smile.io
In honor of International Women's Day, we are recognizing some powerful female founders. Read up on 10 women-owned ecommerce brands to shop from.| Loyalty & Reward Program Insights from Smile.io
Discover the pros and cons between an all-in-one solution vs. a best-of-breed software for your ecommerce business in 2024.| Loyalty & Reward Program Insights from Smile.io
One advantage of Smile Plus is the ability to launch an ecommerce loyalty program fast, pre-configured with best practices.| Loyalty & Reward Program Insights from Smile.io
Be an ally to the Black community with our list of 25 small Black-owned ecommerce businesses to support in 2025. Keep the conversation going.| Loyalty & Reward Program Insights from Smile.io
What makes Sephora's Beauty Insider program one of the best loyalty programs in existence? Find out what they do right and wrong in this post.| Loyalty & Reward Program Insights from Smile.io
Create VIP membership levels with these three proven methods to increase rewards program participation and engagement.| Loyalty & Reward Program Insights from Smile.io
Our case studies break down some of the best loyalty programs around the world. In this case, we go over the good and bad of Amazon Prime| Loyalty & Reward Program Insights from Smile.io
Omnichannel commerce is the approach of an integrated strategy for a business that unites multichannel methods of retail into one channel.| Loyalty & Reward Program Insights from Smile.io
Learn the 11 key retention metrics to run the most successful retention marketing strategy for your ecommerce brand. Examples included.| Loyalty & Reward Program Insights from Smile.io
This post answers the question "what is a customer loyalty program?". We cover the fundamentals including our loyalty program definition, the benefits, and the different types from referrals, to points, to VIP programs.| Loyalty & Reward Program Insights from Smile.io
If you want a program to be successful, you need to make it memorable. Discover how these 8 brands stand out with creative reward points names.| Loyalty & Reward Program Insights from Smile.io
Learn how the top Shopify Plus brands create a loyalty program that customers love. Learn from the top ecommerce brands in different industries.| Loyalty & Reward Program Insights from Smile.io
Ecommerce email marketing is a great strategy for promoting your loyalty program. These are 10 of the best loyalty program examples we’ve seen.| Loyalty & Reward Program Insights from Smile.io
Unlock the secrets behind Kiyoko Beauty's success as we dive into the entrepreneurial lessons co-founder Gillian Liu has learned this year.| Loyalty & Reward Program Insights from Smile.io
Building a strong brand community is key to ensuring the success of your business. See 8 examples of some of the best brand communities around, and what to learn from them.| Loyalty & Reward Program Insights from Smile.io
Customer loyalty is essential but what exactly is the definition of customer loyalty? This guide covers the definition and how to gain loyalty.| Loyalty & Reward Program Insights from Smile.io
Do loyalty programs actually work? We've dug into a decade's worth of data to show you how points programs improve key ecommerce metrics.| Loyalty & Reward Program Insights from Smile.io
Shopify Plus stores are the perfect candidate for loyalty programs. Discover 5 loyalty program strategies to incorporate using Smile.io.| Loyalty & Reward Program Insights from Smile.io
Let’s walk through the ins and outs of setting up a Shopify loyalty program. Here is the ultimate guide to setting up a Shopify loyalty program.| Loyalty & Reward Program Insights from Smile.io
Repeat customers are more profitable than one-time shoppers. Learn the definition, benefits, and ways to identify and increase repeat customers.| Loyalty & Reward Program Insights from Smile.io