Another month gone. It’s a cliche, but it really has just disappeared - I’m sure New Year was only a few weeks ago. But that means it’s time for another month note.| dafyddvaughan.uk
I’m not sure I can stretch myself to writing something every week, so I’m setting myself a slightly less onerous goal of a note every month instead.| dafyddvaughan.uk
Building good services takes a lot of effort. Whether it’s gaining a deep understanding of user needs, or changing policy and laws to remove complexity, or piecing together technology to make it all work, there are many things that need to be done.| dafyddvaughan.uk
There is so much that has been written and said about the Horizon scandal over the past 10 years, that it’s hard to pick out what actually happened, and how it got so bad. When things go really badly wrong, there’s never just one cause. Many things have to have failed. In the case of Horizon, this list is huge: the tech, the supplier, the culture, the investigations, the lawyers, the system of private prosecutions, the management, the politicians, the governance and scrutiny, the recovery...| Dafydd Vaughan