Ruben’s Blog| ruben.verborgh.org
Today’s websites and apps are built to compensate for an absence of trust, rather than to support its growth. Customers and companies both understand that human handshakes no longer scale in the digital age, and surrender to their replacement by a tap of the finger on a button labeled I accept. While every handshake comes with an expectation of honesty, this button never did: we know we are lying the moment we touch it, as does the author of the legalese no one expects anyone to read. Navig...| ruben.verborgh.org