The Public Experience (PX) Portfolio was busy this past year developing better ways to serve agency partners and connect people with their government. We asked our teams to share the work they were most proud of in 2024:| USAGov Blog
During times of national emergency, USAGov serves as the official channel of disaster communications for the federal government. To help people across the country prepare for and recover from disasters, we use different tactics across our channels. These tips can help your organization deliver timely information to your audience during a disaster.| USAGov Blog
At vote.gov, our mission is to make it easy for all eligible voters to understand how to register and vote. That’s why we’ve partnered with the U.S. Election Assistance Commission (EAC) to create a tool that helps people more easily fill out the National Mail Voter Registration Form.| USAGov Blog
We’re celebrating the release of our new benefits experience onUSA.gov and USAGov en Español. It features a redesigned benefit finder tool, offering a more streamlined way to find government benefits for health care, housing, food, unemployment, and more. This major update came as a result of the closing of Benefits.gov, SSABest.Benefits.gov, and GovLoans.gov. It transitions the role of the government’s one-stop shop for federal benefits information to theUSAGov program.| USAGov Blog
Ensuring USA.gov and USAGov en Español are accessible to people with disabilities is one of our top priorities. And planning for accessibility begins before we create a single piece of code. Learn how developers from our Web Operations team and specialists from our Accessibility team work closely to create an inclusive digital experience.| USAGov Blog
As we continue to develop content forUSAGov’s benefit finder, we work hard totailor the experience for our Spanish-speaking users. Rather than a straight translation from English, wetranscreate Spanish language content to catch the nuances of both language and culture. The process begins with our iterative multilingual user research.| USAGov Blog
Since its launch in 2016, vote.gov has been known as a trusted source for accurate, official voting information from the U.S. government. We recently gave the site a new look with improved accessibility features and expanded information based on questions we heard from voters. And vote.gov is now available in 19 languages — covering 96% of the American public — with more on the way.| USAGov Blog
One of the USAGov program’s core focus areas is improving the benefits experience for our users. With customer experience in mind, we’re excited to share a significant change coming this fall. Benefits.gov, which has been hosted by the Department of Labor since 2002, will be sunsetting at the end of September, and we're creating a new benefits experience on USA.gov and USAGov en Español.| USAGov Blog
Learn about accessibility testing and principles the vote.gov team instills in the website and improve access for all people.| blog.usa.gov
USAGov Blog| blog.usa.gov
Overview of the history of USAGov as a program - from 1970 to today.| blog.usa.gov
Explore lessons learned when the User Experience team conducted a dedicated study with individuals who use assistive technology to access USA.gov.| blog.usa.gov