I wish I coined the 3-30-300 framework for dashboards, but it’s one of the things I picked up at MeasureCamp Amsterdam. The rule says that any successful dashboard shows information in 3, 30, and 300 seconds. I love it because it’s easy to remember, and it works. It makes your dashboards simpler to understand. Your audience […] The post Design better dashboards with the 3-30-300 framework appeared first on Tim Ceuppens.| Tim Ceuppens
I am part of a team of two running e-commerce operations. We need to be careful with our resources. For my first few months, our agency took five minutes to report on which of our competitors were advertising on TV & radio, and what their commercials said. Five minutes isn’t a long time, but the […] The post How do you choose what to report on? appeared first on Tim Ceuppens.| Tim Ceuppens
For the last four years, I’ve spent much of this time of year with gut-wrenching nerves. My stomach twists, and my sleep dips. All because I’m teaching three classes to postgraduate students in Digital Marketing at Vives. I talk about running better reporting meetings, designing better dashboards and finish with an extensive rundown of Google Data […] The post We learn by doing, but we master by teaching appeared first on Tim Ceuppens.| Tim Ceuppens
You can never understand the issue when you try to problem-solve in the room. There’s too much extra pressure to find an answer, any answer, to get the meeting going again. You lack thinking time and resources. Working on a problem during a meeting always leads to a lousy analysis with no guarantee that you’ve […] The post Don’t problem solve during meetings appeared first on Tim Ceuppens.| Tim Ceuppens
I'm steering my career in a new direction. I'm going to help you lose fewer clients by communicating better about your results and analysis.| Tim Ceuppens
Ranges help me, and my clients make better decisions. I’ll always say that I expect between X and Y as a result. My colleague always says he expects Z as a result. I’m usually accurate; my colleagues precise forecast is generally wrong. Precision is how close we can get numbers to match each other. We […] The post Ranges and probabilities appeared first on Tim Ceuppens.| Tim Ceuppens
It’s hard to give good feedback. Whether you shy away from arguments, or you’re very judgemental, it’s easy to fall into a trap where nothing changes. The better feedback framework I picked up in The Knowledge Project episode featuring Jeff Hunter helps. I immediately took notes and tried it out. I have to say: This […] The post How to give better feedback appeared first on Tim Ceuppens.| Tim Ceuppens
It’s always good to think about a few skills that broaden your horizons. One of these skills is negotiating. Chriss Voss didn’t have the option to have a BATNA as the chief FBI negotiator, or best alternative to a negotiated agreement. What’s the BATNA when someone’s taken 20 hostages? Only half get killed? That has […] The post Never split the difference summary appeared first on Tim Ceuppens.| Tim Ceuppens
Throwing a lot of numbers on a screen will not increase the accuracy of your decsions. In fact, limiting information leads to better outcomes.| Tim Ceuppens