The ABC of the Value Stream Mapping (VSM)
Value Stream Mapping (VSM) is a lean technique deeply ingrained in ITSM, DevOps, IT4IT, and Agile. Check out this guide to implement it in your processes!| blog.invgate.com
Value Stream Mapping (VSM) is a lean technique deeply ingrained in ITSM, DevOps, IT4IT, and Agile. Check out this guide to implement it in your processes!| blog.invgate.com
The service value chain is an operating model consisting of six steps to creating value. Here's a quick guide on how to apply it (and some examples to see it in action).| blog.invgate.com
Ever notice how the IT Information Library simply became ITIL? Ever wonder how that change came about, and what it means for its application? Let's dive in| blog.invgate.com
ISO 20000 is a global standard for ITSM. We’ll be discussing what it is and its benefits compared with ITIL, so read on!| blog.invgate.com
In this post we'll look at how to automate customer service, streamlining IT support and improving your company's overall service delivery. Learn how.| blog.invgate.com
DevOps vs. Agile is fast becoming a question for software developers. Check out the key differences and similarities between both approaches.| blog.invgate.com
ITIL isn't the be-all end-all of ITSM frameworks. There are other alternatives, such as the COBIT framework, focused on IT governance.| blog.invgate.com
Understanding artificial intelligence is understanding the future of work. You've heard all about AI from all manner of sources. Let's dig into what it actually is.| blog.invgate.com
AI vs. Machine Learning vs. Deep Learning vs. Neural Networks: is it all the same? In this article, we do our best to set them apart, once and for all.| blog.invgate.com
Learn what IT asset tagging is, why asset tags are important, and how to implement them. Discover the main types of asset tags, examples, and practices.| blog.invgate.com
Learn what asset tracking is, why it matters, and how to do it. Discover benefits, technologies, and processes to track IT assets effectively.| blog.invgate.com
Failures in critical devices can cause costly service disruptions. An SNMPwalk is a simple and easy-to-use tool that helps manage the devices in your network. Learn what it is and how you can use it.| blog.invgate.com
We'll cover what the ping command does, how to use it, and more. Read on to learn more about this simple but powerful network admin tool.| blog.invgate.com
These are the best IT Management Software in 2024. Discover the right solution for your organization!| blog.invgate.com
Having a strong ITAM strategy will make sure you are getting the most out of the practice. Learn how to design an effective plan!| blog.invgate.com
Learn how to track an IP address for Asset Management, network security, and suspicious activity investigations with practical steps and tools.| blog.invgate.com
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What is a MAC address and How do I find my device's MAC address? Step by Step guide for Windows, macOS, and using an ITAM Tool.| blog.invgate.com
Asset Health Management is a great perspective to manage your IT assets' lifespan and get ahead of issues. Learn all about it here!| blog.invgate.com
Every incident goes through a series of stages before it’s resolved. It starts when an issue is reported, moves through diagnosis and resolution, and ends once the service is fully restored. That sequence is known as the Incident Management lifecycle.| Blog (English)
Marval O’Farrell Mairal is one of the most renowned law firms in Latin America. With over 300 professionals and 25 practice areas, it provides legal advice on complex matters and high-impact international operations.| Blog (English)
Frigorífico Modelo, an agroindustrial company from Uruguay with over 95 years of history, faced a new challenge: supporting its growth and digital transformation with modern processes and technology tailored to its needs.| Blog (English)
Changing the IT Asset Management (ITAM) tool your organization currently uses isn’t an easy decision. There are plenty of options out there, and comparisons can quickly become overwhelming.| Blog (English)
Discover the ultimate ITAM showdown: Asset Panda vs. Flexera One. Plus, a bonus alternative: InvGate Asset Management. Find your perfect fit!| blog.invgate.com
TroGroup is a global manufacturer based in Austria with more than 1,800 employees and operations in 40 locations. It specializes in stamps, laser systems, and high-tech laser sources, and has over a century of industrial experience.| Blog (English)
Looking for a comparison between NinjaOne® vs. AssetPanda®? You've come to the right place. Here, you'll find an overview of both tools, their features, ratings, and pricing details. Additionally, we'll present to you a third option to consider as your IT Asset Management (ITAM) solution: InvGate Asset Management.| Blog (English)
Incident severity levels are a key concept in Incident Management, helping IT teams classify and respond to issues based on their impact and urgency. In simple terms, they define how serious an incident is and how quickly it should be resolved.| Blog (English)
Incident Management is the process IT teams use to restore normal service operation as quickly as possible when something goes wrong, while minimizing the impact on the business. A well-run incident management process can save time, reduce repeated errors, and improve user satisfaction.| Blog (English)
Create and implement a formidable ITSM strategy with these +30 ITSM best practices.| blog.invgate.com
Proactive IT Asset Management (or proactive ITAM) is one of the smartest ways to get the most value out of your IT assets. Instead of reacting to issues after they appear, this approach helps you anticipate problems and, in the best-case scenario, avoid them altogether.| Blog (English)
A deep dive into ITSM Statistics. What’s the current state of ITSM process adoption? What are its challenges, trends, and capability success?| blog.invgate.com
Discover 5 top Asset Panda alternatives for 2026, with pros, cons, features, and pricing to help you choose the right Asset Management tool.| blog.invgate.com
Looking for guidance on IT Service Management? Then search no more! Here are the 14 most popular ITSM frameworks to pick from. Plus, a cheat sheet to download!| blog.invgate.com
DevOps seems like one of those arcane concepts that everyone uses but no one gets. Here’s DevOps explained to make things nice, simple, and easy to apply.| blog.invgate.com
Compare the best ITSM Software: InvGate Service Management, ServiceNow ITSM, SolarWinds Service Desk, SysAid, Zendesk Suite, BMC Helix and more.| blog.invgate.com
Support tickets: the essential tool for managing IT requests. Find out how to implement best practices and boost performance. Improve your support process| blog.invgate.com
Find the latest ITAM and ITSM trends, and learn everything you need to build and manage a service desk. Plus, video tutorials, podcast, and the best data.| blog.invgate.com
Explore 30 Change Management statistics that reveal insights into ITSM processes, organizational shifts, and strategies for success.| blog.invgate.com
The best SaaS management platforms in 2025 ranked by our experts. Compare tools and find the right fit for your organization.| blog.invgate.com
Learn how SaaS Management helps optimize costs, boost security, and streamline operations. Discover key benefits, challenges, and top features.| blog.invgate.com
Learn what SaaS governance is, why it matters, and how to build a framework with best practices to secure, optimize, and control your SaaS ecosystem.| blog.invgate.com
Garter included InvGate Service Management as a top Representative Vendor of ITSM platforms. Discover the analysis’ key findings!| blog.invgate.com
InvGate named a 2025 Customers’ Choice on Gartner Peer Insights, based on reviews from verified users.| blog.invgate.com
In this article, we’ll tackle what VeriSM is and the management mesh, the similarities and differences between VeriSM and ITIL, and the benefits of it.| blog.invgate.com
Thinking about taking an ITIL certification exam in 2025? This thorough guide will walk you through the types of ITIL 4 certifications.| blog.invgate.com
Compare 13 ITAM tools for 2026 — pricing, deployment, and free trials. Includes a comparison table and a checklist to choose the right tool.| blog.invgate.com
Learn how to use QR codes for Asset Management to track assets, cut errors, and boost efficiency with simple steps, benefits, and best practices.| blog.invgate.com
Learn how network discovery helps identify and validate devices in your IT environment, crucial for efficient and secure network management.| blog.invgate.com
Forget about IT asset monitoring alerts. InvGate Asset Management’s Health Rules are your biggest allies to monitor your computers' security and health. See how they work!| blog.invgate.com
Learn what IT asset relocation is, why it matters, and how to build a secure process with steps, checklists, and tools like InvGate.| blog.invgate.com
On Episode 30 of Ticket Volume Paul Wilkinson explores why so many digital transformation fails and provides unvaluable tips to succeed!| blog.invgate.com
How does ITSM factor into the shift towards digital transformation? Here we will explore five fundamental ways ITSM can boost your digital journey!| blog.invgate.com
Discover how government digital transformation can enhance efficiency, security, and service delivery. A practical framework rooted in Service Management| blog.invgate.com
Discover the 10 best Cloud Asset Management software tools in 2025 to track, control, and optimize cloud resources, SaaS apps, and costs.| blog.invgate.com
Explore the best Enterprise Asset Management software for 2025, including MaintainX, Maximo, UpKeep, Limble, and InvGate.| blog.invgate.com
IT asset discovery is at the heart of ITAM best practices, as it provides a clear view of your organization's IT infrastructure. Find out how it works!| blog.invgate.com
Automated asset tracking is crucial to manage a large fleet of IT devices effortlessly. Discover how to do it with InvGate Asset Management.| blog.invgate.com
Discover the 4 stages of the hardware lifecycle and learn how to manage IT assets effectively with best practices and key insights.| blog.invgate.com
If you're searching for a tool and are not sure about the differences between agent vs. agentless ITAM, search no more. Here is everything to know!| blog.invgate.com
Discover why IT support is crucial for financial services and explore whether outsourcing or an in-house team is right for your organization.| blog.invgate.com
Best ITAM Software: InvGate Asset Management, Asset Panda, ManageEngine, ServiceNow, BMC, SysAid, Flexera, Atera, Ivanti Neurons and SolarWinds.| blog.invgate.com
This full-on workflow automation guide goes through everything you need to know to streamline your ITSM practices while saving both time and money!| blog.invgate.com
Do you know your IT infrastructure inside and out? Here, we explore its main components and the most common types of IT Infrastructure Management.| blog.invgate.com
A CMDB will take your Asset Management practices to the next level. If you're looking for a clear and complete guide, look no further, here it is!| blog.invgate.com
On-premise vs. cloud installation: Which is better? The debate rages on in the world of IT. In this article we break down both sides, and give our verdict.| blog.invgate.com
Discover how SQL Server Integration Services (SSIS) simplifies data integration, migration, and automation in this comprehensive guide.| blog.invgate.com
These 4 types of IT assets will make up the foundation of your ITAM and are a must to populate your IT inventory! Keep reading to make it happen.| blog.invgate.com
Review the top 15 ServiceNow alternatives and competitors, and choose the one that adapts best to your company!| blog.invgate.com
Implementing a full IT Asset Lifecycle Management will make sure your ITAM practice is at is top game. Read on to find out how it is done.| blog.invgate.com
An IT asset inventory is your best ally to keep your business' IT hardware and software organized and properly managed. Learn everything you need to do it!| blog.invgate.com
